TMS-Online Platform
Comprehensive cloud-based automotive repair management platform designed to streamline every aspect of your collision repair business.
Built for the way workshops actually run
Everything you need to run your collision repair business efficiently — purpose-built, not retrofitted.
Complete Job Lifecycle
From damage assessment to final payment, track every step of the repair process with comprehensive workflow management.
Multi-Portal Architecture
Purpose-built portals for customers, insurers, and suppliers — not just different views of the same interface. Each portal is optimised for its specific user group.
True Multi-Shop Support
Each shop maintains its own identity with independent email and storage settings while benefiting from centralised management. Manage one shop, twenty shops, or a national group on a single platform.
Token-Based Secure Sharing
Share job information with customers 24/7 without requiring account creation. Zero-friction secure access means happier customers and faster collaboration.
Field-Level Permissions
Control access at the individual field level, not just entire records. Users see only what they're authorised to see, with granular permission control that applies instantly.
Performance at Scale
60× faster permission checks through intelligent caching. Real-time collaboration with job collision detection. Built to handle 100+ concurrent businesses.
Offline-Ready Shop Floor
Technicians never stop working when Wi-Fi does. The workshop module captures clock-ins, photos, and notes offline and syncs automatically when back online.
Chartered-Accountant-Grade Financials
Accurate quoting, invoicing, and payment tracking with integrations to Xero, Sage, and QuickBooks. Every cent audited through a single engine.
Compliance by Design
Built-in POPIA, Companies Act, BCEA, FICA, Tax Administration Act, and ISO 27001 alignment. Data Subject Rights Access (DSRA) and Content Security Policy (CSP) enforcement out of the box.
The Platform, Module by Module
TMS-Online is 22 interlocking modules on a single platform — from the first damage report through final invoice, and every portal in between.
Job & Quote Workspace
The single place where every repair lives — from first damage report to final invoice.
- Full vehicle profile with VIN lookup and damage history
- Interactive 3D damage markers
- Real-time quote building with live labour, paint, frame and strip rates
- Bulk markup and rate override tools
- Assessor, broker, insurer and excess management
- Integrated notes, messages, photos and snapshots per job
- One-click Damage Report → Repair Order conversion
- Optimistic edit-locking prevents two people overwriting each other
Production & Workshop Floor
A live production board that runs the floor, not just reports on it.
- Nine-department workflow: Strip · Repair · Prep · Paint · Polish · Assembly · Wash Bay · Inspect · Mechanical
- Automated task creation straight from quote lines
- Live technician dashboards on tablets and phones
- Clock on / pause / clock off with structured pause reasons
- QC checkpoint sign-off
- Works offline on the shop floor — syncs automatically when back online
- Actual-vs-budget hours per technician, per department, per job
Notes, Activity & Audit Trail
Never lose the thread of a job.
- Private job-level notes with @mentions and attachments
- Complete activity timeline on quotes, payments, status and messages
- Automatic change logging on every financial record
- Seven-year snapshot retention aligned to statutory requirements
Parts & Procurement
Buy, receive, return, reconcile — one parts lifecycle, fully audited.
- Shop-owned parts catalogue with pricing, suppliers and stock levels
- Multi-supplier request-for-quote and comparison
- Purchase orders, delivery tracking, goods-received matching
- Returns and Request-for-Credit workflow
- Stock, bin/location and stock-take support
- Full supplier master: terms, banking, contact history
Creditors & Accounts Payable
Purchase-to-pay inside TMS — no spreadsheets, no exports.
- Supplier invoice capture with AI extraction
- Automatic matching to purchase orders and goods-received
- Settlement discount handling
- Payment runs (EFT and cheque) with remittance advice
- Credit notes and Request-for-Credit
- Pastel-ready export for shops still posting externally
- Age analysis and outstanding balance reporting
Supplier Portal
Let your suppliers quote, accept and deliver on their own.
- Incoming Requests-for-Quote delivered directly
- Price and availability submission
- Order status and delivery scheduling
- Supplier-side document handling
- Secure login with 2FA and clear audit trail
Financial Engine
A single calculation engine — every rate, every total, every tax, audit-ready.
- Real-time VAT handling aligned to the current South African rate
- Grand totals excluding and including VAT at any point in the job
- Multi-payer tracking (insurer, customer, third party)
- Excess, recovery and towing handled as first-class concepts
- Credit notes, re-invoicing and allocations
- Job-level snapshots retained for the full statutory seven years
- Paint material cost ledger per job and per technician
Invoicing & Customer Billing
Tax-compliant invoicing built for South African shops.
- Branded quote, invoice and credit note PDFs
- Multi-line, multi-tax invoice generation
- Part-payments, overpayments and write-offs
- Insurer vs customer split billing
- Automatic VAT calculation by effective date
- Historical version trail on every document
Accounting Integrations
Post once in TMS — your books update automatically.
- Sage One live posting (invoices, credit notes, customers, suppliers)
- Xero cloud accounting sync
- Ledger code mapping per shop
- Pastel export where needed
- Designed so new accounting backends can be plugged in without disruption
Assessor & Insurer Integrations
Every major assessment channel, in one inbox.
- AudaConnect quote and assessment import
- GT Motive webhook-based assessment delivery
- BMW ANF (Autofocus Network) integration
- AI-powered quote and assessment extraction from scanned documents or emails
- Unified into a single quote structure — no matter which channel it came from
Insurer Portal
Give your insurers their own view — safely.
- Secure, 2FA-protected login per insurance company or broker
- Jobs filtered to what that insurer is entitled to see
- Quote review, authorisation and document download
- Read-only or authorised-edit access per field
- Full audit trail of every insurer action
- Single sign-on supported for large insurer groups
Customer Workspace
The easiest vehicle-owner experience in the industry.
- No login — secure personal link sent to the customer
- Live repair status at a glance
- Photo gallery of progress on their vehicle
- Quote, excess and payment visibility
- Download invoices and compliance documents
- Works seamlessly on mobile
Building Assessor Mode
A dedicated workspace for structural and building damage assessment.
- Property and damage type capture
- Structural damage mapping
- Building-specific department workflows
- Assessment reports with photographic evidence
- Same platform, different discipline — no separate product to buy
Messaging & Customer Communications
Built-in WhatsApp, SMS and a shared team inbox — not a bolt-on.
- Two-way WhatsApp Business messaging
- Outbound and inbound SMS
- Shared inbox with assignment, collision detection and team mentions
- Automatic job-status notifications (booked in, parts arrived, in paint, ready for collection, and more)
- Per-shop templates and branding
- POPIA-compliant opt-in / opt-out records
- Prepaid messaging credit and monthly cost dashboard
- Separate billing ledger per shop
Document Processing & AI
Scan it. TMS reads it. TMS matches it.
- AI-powered OCR for invoices, quotes, assessments and delivery notes
- Line-item extraction with confidence scoring
- Automatic match of supplier invoice → purchase order → goods-received
- Flags discrepancies for human review
- Async, resilient processing queue
Reporting & Analytics
Every dashboard a shop actually uses — plus a designer for the ones it doesn't have yet.
- Sales by department, assessor and insurer
- Vehicle schedule and ETA boards
- Outstanding per payer and VAT summary
- Workshop throughput, technician efficiency, department queue depth
- Custom report designer for bespoke layouts
- PDF export on every report
Documents & PDFs
Every customer-facing document, branded and ready.
- Quotes, invoices, credit notes, repair orders and job cards
- Building assessment reports with photo evidence
- Custom report PDFs via the report designer
- Reliable rendering across thousands of concurrent jobs
Compliance, Data & Security
POPIA, Companies Act and ISO 27001 designed in from day one.
- Full Data Subject Rights & Access (DSRA) export
- On-demand anonymisation of personal information
- Rule-based retention across financial, employment, tax, POPIA and BCEA jurisdictions
- Central personal-information registry across every database
- Field-level access control per user and per role
- Anti-virus scanning on every uploaded file with quarantine and notification
- Two-factor authentication on every portal
- Single sign-on for large insurers and group operations
- Full activity audit — who changed what, when, from where
- Encryption at rest for every file and photo
Multi-Shop & Multi-Tenant
Run one shop, twenty shops, or a national group — on one platform.
- Each shop has its own email branding and outbound identity
- Each shop has its own secure file storage
- Each shop has its own rates, ledger codes and VAT profile
- Shared master data across the group (customers, insurers, brokers, suppliers)
- In-app shop switching for users who work across sites
- Central administration for the group owner
Administration & Platform Management
Run your business, not your software.
- Tenant, shop and user management in one place
- Role and permission management with field-level control
- Provision insurer and supplier accounts with full onboarding
- Audit-logged impersonation for support
- Cross-shop audit dashboard
- System health and delivery monitoring
Mobile & Offline
Built for the shop floor, not just the back office.
- Responsive across desktop, tablet and phone
- Installable as an app on any device
- Offline-capable workshop and technician module
- Push and in-app notifications for job assignments, messages and QC alerts
Localisation
Built for South Africa first, ready for anywhere.
- South African first: ZAR, SA VAT rules, local legal frameworks
- Full translation pipeline ready for multi-language rollout
What's next for TMS-Online
Powerful new features in active development, designed to take your business to the next level.
Business WhatsApp
Full WhatsApp Business API integration with a powerful template builder, multi-chat support, automated responses, and centralised message management.
- Template Builder
- Multi-Chat Support
- Automated Messaging
Accounting Integrations
Seamless integration with Sage One, Xero, and QuickBooks for real-time financial sync across your accounting platforms.
Sage One
Xero
QuickBooks - Coming Soon
Creditors Integration
Fully integrated creditors management within TMS-Online. Our other products will follow shortly after, creating one unified platform.
Workshop Tasking System
Assign, track, and manage workshop tasks in real-time. Keep your team aligned with clear priorities, deadlines, and status updates across the floor.
- Task Assignment & Tracking
- Real-Time Status Updates
Subscription Notifications
Custom subscription-based notification system for internal use. Subscribe to the events that matter to your role and get alerts exactly when you need them.
- Custom Event Subscriptions
- Role-Based Alerts
Full Job Activity Log
Complete audit trail tracking every single change made to a job. Know who changed what, when, and why — full transparency and accountability.
- Every Change Recorded
- Full Accountability Trail
User Roles & Permissions
Full role-based access control with granular permissions. Instantly retract or modify access in real-time — changes take effect immediately, no delays.
- Granular Role Management
- Instant Permission Retraction
- Field-Level Access Control
Microsoft SSO
Single Sign-On with Microsoft accounts, dramatically simplifying the login process. One click, no extra passwords — your team is in.
- One-Click Sign In
- Azure AD Integration
- Enterprise-Grade Security
File Storage & Disaster Recovery
Secure cloud file storage with built-in disaster recovery. More premium storage options will be available for businesses that need enhanced redundancy and capacity.
- Disaster Recovery Built-in
- Secure Cloud Storage
- Premium Options Available
Development Progress
Track our journey to launch.
80%
Overall Progress
End of Q2 2026
Possible Launch
Unfortunately, our beta sign-ups are closed :(
But don't stress — you can still sign up to be part of our early adopters program!
You're on the List!
We'll be in touch soon with details about the early adopters program and next steps.
Your information is secure and will only be used for early adopter program communications.
Ready to Transform Your Business?
Get in touch with our team to schedule a demo or learn more about TMS-Online.
Sales Inquiries
sales@tmsteamwork.co.zaSupport
support@tmsteamwork.co.zaContact Us
For sales inquiries, please reach out to Ryno directly at ryno@tmsteamwork.co.za.
For product-related queries and technical assistance, our support team is available at support@tmsteamwork.co.za.
Alternatively, you can call our national line at +27 11 482 2161.