AudaWatch — Live Repair Tracking (Audatex)

Link a job once and the insurer's system follows the repair by itself — stages, dates, notes and photos — so nobody has to phone your workshop to ask "where is my car?"
TMS Teamwork — Workshop — DR 4203
Tick the department as the car moves:
✓ Stripping  
✓ Panel  
✓ Paint  
✓ Polish  
✓ Delivery  
Insurer's screen — DriveSure · Claim DS-2026-118402
2021 VW Polo Vivo 1.4 · CA 745-219 · T. Mokoena
Promised back: 19/06/2026
✓ Stripping —
✓ Panel —
✓ Paint —
✓ Polish —
✓ Delivery —
Last update: —
Sent automatically by Teamwork — nothing extra to type, nobody to phone
Job notes — DR 4203
Vehicle stripped — no hidden damage found ✓ sent 09/06
Parts arrived — repair on schedule ✓ sent 10/06
—
Progress photos — DR 4203
Insurer's tracking system
Audatex AudaWatch
✓ 1 new note and 2 new photos added to the claim The insurer sees the actual work — not just a status line.
Insurer's screen — DriveSure · Claim DS-2026-118402
StrippingPanelPaintPolishDelivery
2021 VW Polo Vivo · CA 745-219
In Paint · promised back 19/06/2026
6 photos · latest note: "colour matched and approved"
Vehicle owner's phone — T. Mokoena
StrippingPanelPaintPolishDelivery
Your VW Polo Vivo is in Paint
Promised back 19/06/2026 — on track
Your front desk
"Where is my car?"
"Is it in paint yet?"
This week: 8 "where is my car?" calls
Link onceUpdates by itselfNotes & photos includedEveryone in the loop
TMS Teamwork
DR 4203 · VW Polo Vivo
Linked to the insurer ✓
one tick — then it runs itself
Repair stage
Dates
Notes
Photos
Insurer's live tracking
Audatex AudaWatch
live view
Insurer's view — DriveSure claim
StrippingPanelPaintPolishDelivery
Delivered 19/06/2026 · 8 photos · full story on the claim
Owner's view — VW Polo Vivo
StrippingPanelPaintPolishDelivery
Your car is ready — delivered 19/06/2026, as promised
DR 4203 — delivered on time: 19/06/2026
✅Linked once — the insurer and the owner watched the whole repair live. No chasing, no phone calls.
 
Sent automatically by Teamwork Confirmed at the insurer